Gaming is for fun — not addiction. 2f999 believes entertainment is most fulfilling when it is controlled and enjoyed mindfully. Our responsible gaming tools and guidelines are here to help you play in a healthy way.
2f999 is committed to these six core principles for a safe and enjoyable gaming experience.
Set your own daily, weekly, and monthly deposit limits. Limits take effect immediately once set, and any increase requires a 7-day waiting period.
Set a maximum gaming time for yourself. Once the limit is reached, 2f999 will automatically notify you and encourage you to take a break.
If you feel gaming is getting out of control, you can temporarily exclude yourself from the platform for anywhere between 6 months and 5 years.
Pop-up alerts appear at set intervals showing your session duration and win/loss stats, keeping a clear picture of your activity in front of you at all times.
Take a temporary break ranging from 24 hours to 30 days. Your account will remain active during this time, but you will not be able to participate in any games.
Our support team is always here for you. We can also help connect you with professional organisations specialising in gaming addiction.
Responsible Gaming is a philosophy that treats gaming as a controlled form of entertainment — not a source of income or a way to relieve stress. 2f999 is firmly committed to providing a safe and transparent gaming environment for players in Bangladesh.
Everyone deserves enjoyment in life, but when that enjoyment becomes a habit that starts affecting your family, finances, or mental health, it is time to take notice. 2f999's responsible gaming policy was created exactly for this reason.
Online gaming is growing rapidly in popularity across Bangladesh. With that growth comes a greater need for awareness. 2f999 believes that with the right information and tools, every player can take control of their own gaming.
Gaming means fun — not harm. We want every one of our players to play with a smile and leave with one too.
Gaming addiction typically develops gradually. Many people do not realize when entertainment has become a problem. If you notice the following signs in yourself, it is important to take action now.
These signs are not a sign of weakness. Reaching out for help is the most courageous step you can take. 2f999 is here for you.
2f999 offers a range of powerful tools to support responsible play on the platform. These tools are completely free and available to use at any time.
Decreasing a deposit or loss limit takes effect immediately. Increasing one requires a 7-day waiting period — this is in place for your own protection.
Self-exclusion is the most powerful responsible gaming tool available. If you feel things are getting out of control, take this step. Once active, you will not be able to log in to your account under any circumstances.
Self-exclusion cannot be reversed before the period ends. Please think carefully before making this decision. Our support team is always here to help.
2f999 strictly enforces an 18+ policy. Preventing underage access to the gaming platform is a shared responsibility between us and every parent or guardian.
If you suspect your child is accessing your account, notify our support team immediately. We will act promptly.
At 2f999, you can set and adjust the following limits yourself. Decreasing a limit takes effect immediately; increasing one takes effect after 7 days.
| Limit Types | Duration | Takes Effect | Rules for Changes |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (when decreasing) | 7-Day Wait to Increase |
| Loss Limit | Daily / Weekly / Monthly | Immediate (when decreasing) | 7-Day Wait to Increase |
| Betting Limits | Per Session | Immediate | 7-Day Wait to Increase |
| Session Time Limits | Daily | Immediate | Changeable at Any Time |
| Cooling-Off | 24 Hours — 30 Days | Immediate | Auto-Reactivation After Period Ends |
| Self-Exclusion | 6 Months — Permanent | Immediate | Cannot Be Cancelled Before Period Ends |
Responsible play is not just about setting limits — it is also a positive mindset. Following the tips below will keep gaming enjoyable at all times.
Gaming is a form of entertainment — not a solution to financial problems. If you are under financial pressure, never try to solve it by gaming more.
Answer the following questions honestly. If more than two answers are "Yes", consider seeking help.
If most of the above questions are answered "Yes", please reach out to the support organisations listed below or contact 2f999 support.
You are not alone. Gaming addiction is a recognized mental health condition with professional solutions available. 2f999 works with the organizations below and can connect you with the right support when you need it.
An international support group for those affected by gambling addiction. Completely confidential and free of charge.
The leading government institution in Bangladesh for mental health services. Professional counselling and treatment are available.
24/7 live chat support. We are ready to assist with any questions or concerns related to responsible gaming.
A globally recognized organization for the prevention of and support for online gaming addiction. Resources are also available in Bengali.